Simple, no-hidden-fees pricing
No credit card required, cancel anytime
Free Services for New Clients
$0
/month
- Free 15-Minute Consultation: An introductory call to discuss specific needs and goals.
- Customized Onboarding Plan: A tailored onboarding experience with personalized workflows and goals, to ensure a smooth start.
- One-Time Email Organization & Template Setup: Initial setup of email organization and custom email response templates for efficient communication.
- Monthly Check-in (for Retainer Clients): A complimentary 15-minute check-in call each month to assess ongoing needs and ensure optimal service.
Package Options
Basic Package
$250
/month
- Includes:
- 10 hours/month of virtual assistance services
- Administrative support (appointment scheduling, email management)
- Patient follow-up and reminders
- Simple medical transcription (up to 1 hour of dictation)
- Free Monthly Task Report: A summary of completed tasks and upcoming priorities
- Best For: Doctors needing minimal support but regular assistance with admin and patient communication.
Standard Package
$450
/month
- Includes:
- 20 hours/month of virtual assistance services
- Everything in the Basic Package, plus:
- Medical billing and insurance claims support
- Detailed transcription (up to 2 hours of dictation)
- Calendar management and coordination with other staff
- Basic research support (literature summaries, case studies)
- Complimentary Monthly Strategy Call: A 30-minute call to optimize workflows
- Best For: Doctors or small practices needing regular administrative and clinical support.
Premium Package
$750
/month
- Includes:
- 40 hours/month of virtual assistance services
- Everything in the Standard Package, plus:
- Dedicated patient support (follow-ups, appointment reminders, patient education)
- Advanced research and briefing notes
- Social media content drafting (1 post/week) and scheduling
- Custom form creation (intake, feedback, etc.)
- Priority Response: Guaranteed response time within 2 hours
- Best For: Doctors and practices requiring comprehensive support with personalized attention.
Ultimate Concierge Package
$999
/month
- Includes:
- 60+ hours/month of virtual assistance services
- All Premium Package features, plus:
- Custom-tailored services based on unique client needs
- Daily task updates and personalized feedback reports
- Comprehensive medical billing and coding support
- Telemedicine session management and troubleshooting
- Continuous medical education support (license renewals, documentation assistance)
- Complimentary Monthly Performance Review: A comprehensive 1-hour review to evaluate effectiveness and suggest improvements
- Best For: Doctors and large practices needing high-touch, full-time support across various administrative, clinical, and professional needs.
Add-on Services (Available for all packages)
- Additional Transcription Services: $50 per additional hour of dictation
- Custom Medical Content Creation: $100 per article or post (up to 1,000 words)
- Extended Research Projects: Custom pricing based on requirements
- Custom Template Creation: $50 per specialized template for emails, patient forms, or educational materials
Trusted Services by Doctors Worldwide
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Frequently asked questions
1. What services do you provide?
- We offer a range of virtual assistance services tailored to healthcare professionals, including appointment scheduling, patient follow-ups, medical billing support, transcription, research summaries, social media management, and email organization.
2. How does the free consultation work?
- The free 15-minute consultation is a no-obligation session where we discuss your practice’s needs, challenges, and goals. It helps us customize a service plan that best suits you.
3. Do you handle confidential patient information?
- Absolutely. We adhere to strict confidentiality and data security standards, ensuring all patient and practice information remains protected and handled in compliance with relevant regulations.
4. What packages do you offer, and how much do they cost?
- Our packages include Basic, Standard, Premium, and Ultimate Concierge options, starting at $250/month. We also offer a range of add-on services and can customize packages based on your specific needs.
5. Can I try your services before committing to a package?
- Yes! New clients receive a free email organization and template setup and a monthly check-in for retainer clients to experience our service quality.
6. How many hours of support can I expect each month?
- Each package offers a set number of hours, from 10 hours in the Basic package to 60+ in the Ultimate Concierge package. Additional hours can be arranged on request.
7. How do you ensure timely responses?
- We prioritize fast, efficient communication. Premium and Concierge clients receive priority response times within 2 hours.
8. Can you customize your services based on my needs?
- Yes, we offer fully customizable packages! During our consultation, we discuss your unique needs and create a service plan tailored to your practice.
9. How do I get started?
- You can begin by scheduling a free consultation. During this call, we’ll discuss your goals and set up an onboarding plan to start supporting your practice right away.
10. How do I track the work you complete?
- We provide monthly task reports to all clients, outlining completed tasks, ongoing projects, and any areas for future focus. Ultimate Concierge clients also receive daily task updates.
11. Can I cancel or change my package anytime?
- Yes, our packages are flexible, allowing you to upgrade or downgrade based on your current needs. We request at least 30 days’ notice for cancellations to allow for a smooth transition.
12. Where can I see testimonials or past client reviews?
- You can view client testimonials and case studies on our website or social media profiles, where our satisfied clients share their experiences.
13. Are there additional charges beyond the package price?
- Our package prices are designed to be all-inclusive. However, certain additional services, like extended transcription or specialized projects, may incur extra charges, which are clearly listed on our pricing page.
14. Do you offer any discounts for long-term clients?
- Yes! We provide discounts for clients who commit to a 6-month or annual retainer. Contact us for details on our loyalty pricing.
15. What if I need services not listed on your site?
- We’re always open to discussing unique needs. Feel free to reach out, and we’ll do our best to accommodate special requests to support your practice effectively.